Terri serves as training director and principal at Strategic Training, with 12 years of experience designing, developing, and delivering training solutions in the healthcare and information technology industries. She holds a master's degree is in applied communication from the University of Denver, along with a certificate in the advanced study of training. Her undergraduate degree is in business administration from the University of Wisconsin-Whitewater. Terri lives in Centennial, CO with her two cats, Emily, age 5 and Butch, age 20. Yes, 20! Besides teaching and running her own consulting company, Terri has taught tennis to adults and children for over 25 years.