Health Services Administration & Management
M.S. in Health Services Administration
Barbara Davis and Danielle Khodor
Healthcare Quality Book. 2nd Edition. Ransom, Elizabeth, Joshi, Maulik, Nash, David, Ransom, Scott. Health Administration Press. Chicago: 2008. ISBN#1-56793-3013-7.
Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning. Bassard, M. and Ritter, D., 2nd ed., 2010, GOAL/QPC: Salem, NH 1994. ISBN 9781576811139.
RegisNet email account (to be checked at least once each week from the time of admission through graduation from the University). This is different than course email.